Background
EKYC Solutions

Terms of Services

Terms of Service

Welcome to EKYC Solutions we us or our. These Terms of Service Terms govern your access to and use of our EKYC platform and related services Services in the Kingdom of Cambodia.
By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility

To use our Services, you must:

  • Be at least 18 years old or have legal capacity to enter into a binding agreement under Cambodian law.
  • Agree to comply with all applicable laws and regulations.

2. Services Overview

Our platform provides identity verification, document validation, facial recognition, and customer onboarding tools to businesses operating in regulated industries such as finance, telecommunications, and e-commerce.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information during the identity verification process.
  • Not impersonate any person or entity or provide false information.
  • Use our Services only for lawful and authorized purposes.

4. Data Protection & Privacy

We collect and process personal data in accordance with applicable Cambodian laws and our Privacy Policy.

  • Your data may include biometric information, national ID scans, and other identification data.
  • We implement strict security measures to protect your information.
  • Data will be stored and processed either in Cambodia or in secure jurisdictions that uphold similar levels of data protection.

5. Use Restrictions

You shall not:

  • Attempt to reverse-engineer, hack, or disrupt the platform.
  • Use the Services in connection with any activity that violates local laws or financial regulations.
  • Share access credentials or misuse data obtained through the Service.

6. Service Availability

We strive to provide uninterrupted access to our Services, but we do not guarantee 100% uptime. We reserve the right to:

  • Modify, suspend, or discontinue the Services at any time without prior notice.
  • Conduct maintenance or updates that may temporarily affect availability.

7. Intellectual Property

All content, software, algorithms, and trademarks used in the platform are the property of EKYC Solutions or its licensors. You may not copy, reproduce, or distribute any part of our Service without written permission.

8. Limitation of Liability

To the maximum extent permitted under Cambodian law:

  • We are not liable for any indirect, incidental, or consequential damages.
  • Our total liability for any claim shall not exceed the amount you paid for using the Service if any in the 3 months prior to the claim.

9. Termination

We may suspend or terminate your access to the Service at our discretion if you:

  • Violate these Terms;
  • Engage in fraudulent or abusive activities;
  • Cause harm to the platform, other users, or our systems.

You may stop using the Service at any time.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Kingdom of Cambodia.

Disputes shall be resolved:

  • First, through good-faith negotiation;
  • If unresolved, then by the competent courts of Phnom Penh.

11. Changes to the Terms

We may update these Terms from time to time. When we do, we will update the Last Updated date above. Continued use of the Services after changes means you accept the revised Terms.